Privacy Policy

Effective Date: June 30, 2026

Simwerks Pittsburgh Sim Racing Center ("Simwerks," "we," "us," or "our") is owned and operated by Simwerks LLC, a Pennsylvania limited liability company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.simwerkspitt.com), use our online booking systems, or sign our digital liability waivers.

By using our website or services, you agree to the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information from you in two ways: information you provide directly to us, and information collected automatically.

* Personal Information You Provide: This includes your name, email address, phone number, billing address, and any information provided when you reserve a sim rig, create an account, sign a liability waiver, or contact us.

* Payment Data: All payments are processed securely through our third-party payment processors. Simwerks does not store your full credit card numbers or financial credentials on our servers.

* Device and Usage Information: When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our website via cookies or tracking pixels.

2. How We Use Your Information

We use the information we collect to:

* Process and manage your sim racing reservations and sales.

* Verify identity and manage executed liability waivers.

* Respond to customer service inquiries.

* Send booking confirmations, updates, and marketing communications (which you can opt-out of at any time).

* Detect, prevent, and mitigate fraud, unauthorized access, or illegal activity.

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties to run our business, such as:

* Service Providers: Booking software providers, waiver management platforms, website hosting, and email delivery services.

* Legal Requirements: If required by law, subpoena, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Security of Your Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or alteration. However, no data transmission over the internet or wireless network can be guaranteed 100% secure. You provide your data at your own risk.

5. Links to Third-Party Sites

Our website may contain links to third-party websites (such as sim hardware manufacturers or software platforms). We are not responsible for the privacy practices or content of those external sites.

6. United States Jurisdiction & Governing Law

This website and our business are operated out of the Commonwealth of Pennsylvania, United States. By using our site, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of Pennsylvania, without regard to conflict of law principles.

7. Dispute Resolution & Class Action Waiver (CRITICAL PROTECTION)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, your data privacy, or the use of our website shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

You and Simwerks LLC agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. You explicitly waive your right to a jury trial or to participate in a class-action lawsuit regarding your data or website usage.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the website after changes are posted constitutes acceptance of those changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

* Email: info@simwerkspitt.com

* Owner: Simwerks LLC